Patient Engagement
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Zocdoc Takes Aim At Phreesia, NexHealth With New Free Suite of Patient Engagement Tools
Zocdoc launched a new suite of tools to compete with the solutions sold by Phreesia, NexHealth and Solutionreach. The product suite, which is free for any provider to use, includes tools to streamline the patient intake process, facilitate online scheduling and enable video visits.
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3 Ways to Use an Engineering Mindset to Optimize Patient Access Workflows
In a day of vast innovation, expansion, and acquisitions, an engineering mindset can bring a unique and effective approach to thinking across the system, evaluating the current and future state, standardizing on best practices, and considering upstream and downstream workflows.
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Payer’s Place: Dawn Maroney
Dawn Maroney, President, Markets of Alignment Health and CEO of Alignment Health Plan, to discuss how they are using technology to provide better service and care to consumers.
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Health IT, MedCity Influencers
Data Access and Equity: How Secure Engagement Data Sharing Makes for Healthier Patients
The fusion of clinical and engagement data can revolutionize the way we understand and treat patients. By optimizing data collection and synthesis, securely sharing data, and ensuring equitable access, we can make significant strides towards delivering more personalized, effective, and patient-centered care.
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Technology is Great. But Does it Really Change Health Outcomes for the Better?
We must advocate for the positive impact that technology can have on healthcare outcomes, while also building solutions to create a more equitable health system. This includes traditional, less tech-reliant methods for those unable to embrace technology.
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The Journey to Personalized Healthcare
The Walt Disney Company excels in designing exceptional service because they are hyper-focused on listening, tracking, designing, and measuring the experiences of guests visiting their properties. We can apply this approach in pharma by enhancing our patient journey maps and go beyond focusing on the key clinical engagement touch points (e.g., doctor visits, prescription pickups) and enriching our insights with the micro-moments surrounding these obvious events.
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Hospitals, MedCity Influencers
Navigating the Journey from CMO and Physician to Patient
Even with my “VIP” access to the healthcare system as a physician who practiced in my community, I’m still struggling to coordinate my care as a cancer patient. I believe patients need more from their payers, providers, and digital health collaborators when it comes to care coordination and navigation.
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Patient Engagement Is Key to the Success of Value-Based Care Programs
While greater operational efficiency and cost control are essential to the success of VBC initiatives, so too is patient engagement. Care coordination and care management are far more difficult – and far less likely to achieve optimal outcomes – without patients who are fully engaged with their providers.
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4 Keys to Engaging Healthcare Consumers Digitally
One health system that initiated a journey mapping process for breast health services focused on connecting patients with a breast surgeon within 48 hours. But for the patient, that’s not 48 hours. That’s 10,000 moments of terror, she told them. Understanding this, the health system redesigned how it communicated with patients.
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How Should Providers Adapt to Telehealth’s New Era?
Most patients prefer in-person care to virtual, according to a recent report. This finding should drive health systems to refine their telehealth experiences — they should determine which type of visits are best-suited for the modality, and they should ensure their virtual care environments adopt a more human-centric design.
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Applying Remote Patient Monitoring to Surgery Prep and Recovery, Oncology and Women’s Health
Join us to learn about the latest trends in remote monitoring and how to extend its benefits beyond chronic conditions to more patients – all while using fewer staff resources.
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It’s Time for Healthcare To Embrace Patient-Friendly Language
Recent regulations from the Office of the National Coordinator for Health IT (ONC) and Centers […]
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Inside One Philadelphia Doctor’s DIY Method to Tackle Health Inequity
Dr. Ala Stanford, founder of the Black Doctors Covid-19 Consortium, provided hundreds of thousands of Covid-19 tests and vaccines to Black and Brown people in Philadelphia’s underserved neighborhoods during the pandemic. In her view, her work was impactful because she acted promptly and focused on community-based patient engagement.
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Memora Health Snags $30M for Platform That Digitizes Complex Care
Memora Health recently raised $30 million in funding. The company’s platform automates touch points for complex care patients through text messaging-based programs. Some of Memora’s customers include Mayo Clinic, Penn Medicine, Northwell Health and Boston Medical Center.
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MedCity Influencers, Health Tech
Want to Create Digital Experiences that Resonate? Use Tech to Eliminate Uncertainty
By focusing on ways to eliminate uncertainty in the patient journey, health systems can more effectively develop digital solutions that enhance convenience, take the guesswork out of the patient experience, and give patients the tools they need to access care and maintain their health.
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MedCity Influencers, Consumer / Employer
Consumerism, Customer Experience at Healthcare’s Forefront
Healthcare consumerism and prioritizing the customer experience to boost loyalty are key focus areas for providers and payers in the months and years ahead.
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MedCity Influencers, Patient Engagement
The Importance of Patient Experience To Recession-proof Your Practice
By hearing critiques or praises directly from the source of your practice’s revenue, you can determine what is working and what needs improvement.
Promoted
Payer’s Place: Dr. Anil Singh
Dr. Anil Singh shares his insights into the strategies employed by the organization to identify the most effective digital solutions for their members.
Promoted
Discover the Next-Gen Platform for Integrated Collaborative Care
Beyond EHRs and digital front doors, reducing the gaps in patient care journeys.
