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consumerization of healthcare
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The Gigification of Healthcare
By leveraging technology and strategies used within the gig economy—and even tapping into the talent pool of gig workers themselves—healthcare organizations can address staffing shortages, retain and motivate more workers, and ultimately deliver better patient care.
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Hospitals, MedCity Influencers, Consumer / Employer, Payers, Physicians
Healthcare costs are making America sick: Here’s what we can do about it
Cost is a primary reason people avoid or delay care, even when they are insured. But increasingly consumers are talking with providers, shopping around and taking advantage of cost transparency tools to access the care they need.
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Payer’s Place: Dawn Maroney
Dawn Maroney, President, Markets of Alignment Health and CEO of Alignment Health Plan, to discuss how they are using technology to provide better service and care to consumers.
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MedCity Influencers, Health Services, Health Tech, Physicians
The inconvenient truth of convenience
In an on-demand world, it may seem that convenience and speed are the only way to keep patients satisfied. But often competence is sacrificed at the altar of convenience.
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Transforming the patient experience to enable informed healthcare decisions
Although the Covid-19 pandemic has had a significant impact on healthcare delivery, in many ways it has underscored the need for a healthcare system that can help patients easily navigate healthcare concerns as well as price transparency.
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MedCity Influencers, Health Tech
The return of housecalls: How Covid-19 will change healthcare forever
Housecalls may not arrive in the form of a horse and buggy, but after experiencing the convenience and value of receiving care on the channel that they prefer and exactly when they need it, consumers will expect this level of care from here on out.
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Debate: Is the consumerization trend in healthcare overhyped?
At MedCity INVEST in Chicago, Jefferson Health’s Dr. Stephen Klasko argued that we’re on the brink of a consumer revolution, while CareMore Health’s Dr. Sachin Jain believes we need to move to a system that proactively identifies patients’ needs.
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From Flintstones to the full-stack: How precision care and consumerization will modernize healthcare delivery
Pfizer’s CMO Freda Lewis-Hall said that “We have Star Wars medicine in a Flintstones healthcare system” but healthcare is finally going full-stack and we can drive better outcomes at lower cost with precision medicine and the consumerization of healthcare for which patients and providers have been waiting.