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MultiCare Health System
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One tactic to reduce burnout and resignation? No meetings among senior staff
This April, MultiCare Health System rolled out an initiative called Spring Connection Week, a week in which meetings were cleared from the schedules of supervisors, managers and directors so that they could conduct one-on-one rounds with their frontline staff. Stacey Parkin, MultiCare’s chief patient experience officer, thinks other hospitals should steal the idea as a way to illuminate the biggest problems their workforces face.
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MultiCare physician exec: The good news is we have tech on our side to manage hospital capacity
Amid unrelenting surges of Covid-19 cases, healthcare organizations like MultiCare Health System had to reconfigure their operations to manage capacity. In an interview, Dr. Michael Meyers, a MultiCare physician executive, describes how the health system leveraged technology to help it move through the different phases of the pandemic.
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Payer’s Place: Dawn Maroney
Dawn Maroney, President, Markets of Alignment Health and CEO of Alignment Health Plan, to discuss how they are using technology to provide better service and care to consumers.