Presented by Parlance

  • Sponsored Post

    Harnessing the Power of Phone Interactions in Healthcare

    A human touch makes a significant difference in healthcare call interactions where an automation-dominant approach would fall short.

    / Sep 21, 2023 at 7:30 AM
  • Sponsored Post

    What is the ROI for Conversational AI in Patient Access?

    Health systems need to turn their attention to technology that can improve staff retention by reducing employee burnout, according to HCA Divisional CIO Andy Draper. Here’s a look at what Parlance is doing to realize ROI with conversational AI.

    / Jul 11, 2023 at 9:07 AM
  • Sponsored Post, Health Services, Health Tech

    The Right Balance of Conversational AI and Human Support Makes the Most Impact on Health System Patients, Staff and Business

    On the surface, it sounds like one of the simplest procedures undertaken at a health system: answering the phone. But anyone who works at a health system knows it is not that simple.

    / May 15, 2023 at 7:30 AM