hospitals
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Harnessing the Power of Phone Interactions in Healthcare
A human touch makes a significant difference in healthcare call interactions where an automation-dominant approach would fall short.
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What is the ROI for Conversational AI in Patient Access?
Health systems need to turn their attention to technology that can improve staff retention by reducing employee burnout, according to HCA Divisional CIO Andy Draper. Here’s a look at what Parlance is doing to realize ROI with conversational AI.
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Payer’s Place: Dawn Maroney
Dawn Maroney, President, Markets of Alignment Health and CEO of Alignment Health Plan, to discuss how they are using technology to provide better service and care to consumers.
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CareEvolution Webinar Highlights Healthcare Data Management Evolution
Health tech experts explained the nuances of healthcare data management and ways in which patient data can be cleaned, converted, standardized and harmonized across systems
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How Hospitals Are Reducing Gun Violence, Protecting Patients and Staff
Hospitals are places of healing, but they have also become sites of gun violence. A panel at the MedCity News INVEST conference discussed the ways hospitals can reduce threats and de-escalate situations before they become violent.
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AHA: High-deductible, Short-term Health Plans To Blame for Medical Debt
Of the more than 15% of American adults who have past-due medical debt, about 73% owe some or all of the money to hospitals, according to a recent Urban Institute report. The American Hospital Association said short-term limited duration health plans and high-deductible health plans are to blame.
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Understanding the Healthcare Cybersecurity War and How to Defend Against It
David Finn, CHIME Association Executive Healthcare and Information Sector, lead of the cybersecurity pavilion initiatives at ViVE 2023, does not mince words. With ransomware attacks surging to an all time high this month, Finn said in an interview that security is no longer a defensive posture; we are engaged in a war.
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This Year’s 3 Most Expensive Hospital Construction Projects
Though hospitals’ financial circumstances were dire this year, some multibillion dollar expansion projects have managed to move forward — including a the construction of a new $5 billion medical campus in Nevada and a new $4.3 billion hospital in San Francisco.
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7 Rules Hospitals Should Follow When Adopting New Tech
Hospitals’ operational margins have shrunk dramatically this year. Now more than ever, hospitals need to ensure they’re getting the most out of their investments in technology. Clear governance structures, effective communication and detailed training are among the factors hospitals need in order to get a significant return on investment for technology deployments, according to a new report.
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Report: Telehealth Programs Increase Workload for Nurses and Support Staff
Many providers think their telehealth program increases the workload for nurses and support staff, according to a recent report. In 2023, hospitals and physician practices will have to focus on making their telehealth workflows more efficient, which may involve partnering with third-party administrators.
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Applying Remote Patient Monitoring to Surgery Prep and Recovery, Oncology and Women’s Health
Join us to learn about the latest trends in remote monitoring and how to extend its benefits beyond chronic conditions to more patients – all while using fewer staff resources.
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Northeast Hospital Must Pay $1.9M After Failing to Keep Accurate Record of Opioid Inventory
A hospital corporation with facilities across Massachusetts must pay $1.9 million in civil penalties in a lawsuit alleging that an employee stole more than 17,000 units of controlled substances and the hospitals did not have accurate records of controlled substances to prevent such illegal activity.
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AHA: 78% of Hospitals Say Experience With Commercial Insurers Is Worsening
Less than 1% of hospitals and health systems said their relationship is improving and the rest said it has stayed the same. The American Hospital Association specifically called out commercial insurers for their practices on prior authorization and claims denials and delays.
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Symbiosis Capital, HealthTech Arkansas team up to form clinical trials accelerator
BioAR Trial is a new accelerator that will provide companies a guaranteed clinical trial site at one of the hospitals and health systems partnered with the program. Applications are being accepted for the first cohort of companies, which will begin in April.
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Inflation’s impact on healthcare switchboards and call centers
Hospitals struggle to retain switchboard and call center staff, a situation exacerbated by inflation. Here’s how Parlance is leveraging its call automation tech to help address these needs and improve the caller experience.
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How health tech can improve the patient and provider experience
Leaders in healthcare draw attention to the myriad ways cloud computing technology is transforming healthcare.
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How health tech can improve the patient and provider experience
Leaders in healthcare draw attention to the myriad ways cloud computing technology is transforming healthcare.
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Payer’s Place: Dr. Anil Singh
Dr. Anil Singh shares his insights into the strategies employed by the organization to identify the most effective digital solutions for their members.
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Discover the Next-Gen Platform for Integrated Collaborative Care
Beyond EHRs and digital front doors, reducing the gaps in patient care journeys.
