Zocdoc launched a new suite of tools to compete with the solutions sold by Phreesia, NexHealth and Solutionreach. The product suite, which is free for any provider to use, includes tools to streamline the patient intake process, facilitate online scheduling and enable video visits.

Hospitals’ digital health adoption exploded during the pandemic, leading to many vendor contracts spanning three to five years. As these contracts reach their expiration dates over this year and next, a new report predicts that telemedicine platforms and remote patient monitoring tools face the highest risk of being turned over by hospitals.

Making operational changes to ease the unpredictable nature of respiratory season is the right thing to do for staff, for patients, and for the business. Digital solutions and better processes allow staff to work smarter and faster and prepare them for high-volume days ahead of time so they feel in control.

Because of bad digital experiences, 41% of patients have changed providers, the Notable survey discovered. The findings were presented at the HLTH conference in Las Vegas.

A new report revealed key trends about patient preferences, including information about how they prefer to schedule appointments and choose providers. The trends uncovered in the report lend themselves to some key recommendations that healthcare providers should consider, such as improving post-ER communication and putting a greater emphasis on online reputation management.

Patient engagement SaaS company Relatient recently announced a referral partnership with TriZetto Provider Solutions to offer its suite of patient scheduling and engagement software to their 51,000 provider customers throughout the country. The partnership seeks to increase provider’s access to self-scheduling technology, which is having a hard time taking off due to a lack of physician buy-in.

Health systems are trying to deploy self-scheduling technology to meet patients’ demand for consumer-friendly tools. However, a lack of physician buy-in is preventing the technology from taking off.

The term “Gen C” was first introduced circa 2012 by futurist Brian Solis as a way of describing a generation of connected consumers defined not by their age, geography, or income but by their hyper-connected, mobile-first mentality.

Not only do a majority of the top 20 hospitals on U.S. News & World Report’s 2020-21 Best Hospitals rankings not offer online scheduling, but about 65% also do not provide new patients the option to schedule a virtual visit online, despite strong consumer preference for digital access to healthcare.

Healthcare consumers want the same level of ease when scheduling a health check-up as they have when booking an Uber, and younger generations of Americans are increasingly hinging their care selection preferences on facilities that offer a user-friendly digital front door, a new report shows.

Telemedicine and EHR vendors figured into deals involving Medtronic, CVS and Zocdoc, among other businesses.